Copy of e-mail received by B&Q customer services:
>
>Dear Sir/Madam
>
>My congratulations to you on getting a yacht to leave the UK on 28th
>November 2004, sail 27,354 miles around the world and arrive back 72
>days later.
>
>Could you please let me know when the kitchen I ordered 96 days ago
>will be arriving from your warehouse 13 miles away?
>
>Yours Sincerley
>
>John Roberts
>
>Dear Sir/Madam
>
>My congratulations to you on getting a yacht to leave the UK on 28th
>November 2004, sail 27,354 miles around the world and arrive back 72
>days later.
>
>Could you please let me know when the kitchen I ordered 96 days ago
>will be arriving from your warehouse 13 miles away?
>
>Yours Sincerley
>
>John Roberts
